Intensive Driving

Driving You to success

Updated 15/03/04

Code of Practice

L earning to drive starts with a CLICK

My commitment to you:

  • I will provide consistent, safe and correct tuition at all times.

  • I will be honest in my assessment of your abilities.

  • I will maintain punctuality and inform you prior to the start of your lesson (where possible) of any traffic, weather conditions or mechanical failure or any other event that might cause delay or non arrival.

  • I will, if I have to reschedule a lesson for any other reason, inform you as soon as is practicable.

  • In the unlikely event that I fail to turn up for a lesson without reasonable cause then you are entitled (in certain circumstances) to a free lesson.

  • I will respect your privacy and not disclose any information about you with a third party. Unless legally required to.

  • I will provide (if requested by you) a receipt for any advance payments made.

  • I will carry the appropriate insurance covering you whilst driving my tuition vehicle.

  • I will maintain (as far as practicable) my tuition vehicle at all times.

  • In the event that a lesson is, for whatever reason, less than the time agreed then I reserve the right to charge a pro rata amount for that lesson only.

  • I will provide you with the proper information allowing you redress against the service I provide to you.

  • I reserve the right to increase the lesson rates at any time.

Your commitment to me:

  • You agree to be punctual for the lesson you have pre booked.

  • You will, in the event of a delay for whatever reason, advise me as soon as is practicable.

  • You will give me at least 24 hours notice in the event of a cancellation. If you fail to give me any notice at all I reserve the right to charge you for that lesson.

  • If you fail to make your self available for a lesson without notice I reserve the right to charge you for that lesson.

  • You will consider and follow any reasonable advice that I may give you in respect of learning to drive.

  • You agree to allow me to decide when you are fit and ready to take a practical driving test.

What I cannot do:

  • Make a guarantee that you will pass your driving test first, second or even third time.

  • Refuse a refund on any lessons paid for in advance, but not taken, because of cancellation by either party.

What we can both do:

  • Cancel the contract between us at any time.

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